Refund & Cancellation Policy

Refund & Cancellation Policy

Website: walmark.shop
Email: anishpatel71995@gmail.com

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1. Refund Policy

We at Walmark strive to ensure that our customers have a seamless and satisfying shopping experience. However, if you are not entirely satisfied with your purchase, we’re here to help.

✅ Eligibility for Refund:

• You may request a refund within 7 days of receiving your order.
• To be eligible, the item must be unused, in its original condition, and in the original packaging.
• Proof of purchase or order confirmation is required.

✅ Non-Refundable Items:

• Items purchased on sale or discount are not eligible for a refund.
• Gift cards, downloadable products, and personalized items cannot be refunded.
• Products damaged due to misuse, negligence, or improper care are not eligible.

✅ Refund Process:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 5-7 business days to your original payment method.
• Shipping charges are non-refundable.

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2. Cancellation Policy

We understand that you may need to cancel your order due to unforeseen circumstances.

✅ Order Cancellation:

• You can cancel your order within 24 hours of placing it by contacting us at anishpatel71995@gmail.com.
• Orders cannot be canceled once they have been shipped.

✅ Refund for Canceled Orders:

• If your order is canceled before shipment, you will receive a full refund.
• For prepaid orders, the refund will be processed to the original payment method within 5-7 business days.

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3. Return Shipping

• Customers are responsible for the return shipping costs unless the product received is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

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4. Contact Information

For any refund or cancellation-related inquiries, feel free to reach out to us at:
📧 Email: anishpatel71995@gmail.com
🌐 Website: walmark.shop

We appreciate your trust in Walmark and are committed to delivering a hassle-free shopping experience.